No components marked as affected
Write-up published
Resolved
Root Cause
Every update made on cards were not being properly registered, and thus, the filters inside Pipefy couldn't see what was happening.
Resolution
We restarted the system that stores all the data, and then all the updates started coming to the right place.
Action Plan
Resolved
The system instability has been fixed and the performance of the platform has been restored.As soon as the investigation process is over, we’ll share further details about the causes, implemented fixes and preventiveactions to be implemented.
Identified
We are still investigating the issue, and one of our actions might result in cards not appearing in pipe reports, specially for cards created after 8:30 pm (UTC 0). It shall normalize soon.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are continuing to investigate this issue.
Investigating
Pipefy's technical team is still investigating the causes of the issue. A final diagnosis has yet to be established. We regret the inconvenience and assure you that we are working with all our resources to restore normal access and isolate the causes.
Investigating
The team is still investigating the problem.
Investigating
We are currently investigating this issue.