Pipefy Status

All Systems Operational

Application Operational

Notification Operational

API (GraphQL) Operational

Automation Operational

Database Operational

Process templates Operational

Email template Operational

Advanced Reports Operational

Mobile App Operational

Email inbox Operational

Public Form Operational

Filters Operational

Email messaging Operational

CDN Operational

Lateness Operational

Field Values Operational

Authentication Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

APDEX

Fetching

Past Incidents

Sep 16, 2019

No incidents reported today.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

Service Degradation

Resolved - This degradation is now resolved. The team will keep monitoring the platform for the next few hours in order to maintain stability and performance.
Sep 11, 13:45 UTC

Monitoring - A fix for the Notifications issue was implemented. The data team identified an improvement (change in a parameter to choose the way the database uses the query plan) that could be done on the database level to improve the performance of the Notification feature.
Sep 11, 13:40 UTC

Identified - The Engineering team has managed to identify the problem and implement a fix. There is still an instability on the Notifications feature from Pipefy platform. The team is still looking into it.
Sep 11, 13:22 UTC

Investigating - Pipefy Engineering team is currently investigating an instability on the platform right now. We will update with more information as soon as we troubleshoot the issue.
Sep 11, 13:11 UTC

Sep 10, 2019

No incidents reported.

Sep 9, 2019

Service Degradation

Resolved - This incident has been resolved as all components and features from the platform are back to it's normal state.
Sep 9, 14:42 UTC

Monitoring - A fix has been implemented and the issue with the notifications is not happening anymore. The Engineering team keeps monitoring the health of the environment.
Sep 9, 14:33 UTC

Update - We are continuing to work on a fix for this issue and the affected components were updated. The issue is now related again only to Notifications. The platform is stable.
Sep 9, 14:02 UTC

Update - The access to the application was reestablished but the Engineering team are still working o the fix for the issue related to the notifications.
Sep 9, 13:21 UTC

Update - We're facing an outage due to incident with notifications. The engineering team is working to re-establish access to the platform.
Sep 9, 13:11 UTC

Update - To avoid impact on users, we're scaling up our databases until we implement a fix for the issue.
Sep 9, 12:57 UTC

Update - Pipefy Engineering team noticed a service degradation on our platform that is related to the issue of the notifications identified earlier. We're still investigating.
Sep 9, 12:48 UTC

Identified - The issue was identified by the Engineering team. It was related to a database issue on notifications causing a high level of errors on this component.
Sep 9, 12:31 UTC

Investigating - Pipefy Engineering team noticed a service degradation on notifications. We are currently investigating this issue.
Sep 9, 12:04 UTC

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

Service Degradation

Resolved - This degradation is now resolved.
Sep 5, 18:46 UTC

Monitoring - A fix has been implemented and we are monitoring the databases. The Engineering team keeps monitoring the health of the environment.
Sep 5, 18:41 UTC

Identified - The issue was identified by the Engineering team. It was related to Pipefy read and writer databases and a high volume of transactions coming into our environment overloading the resources impacting on some responses of the requests.
Sep 5, 18:26 UTC

Investigating - Pipefy Engineering team noticed a service degradation on our platform. We are currently investigating this issue.
Sep 5, 17:59 UTC

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.