Pipefy Status

All Systems Operational

Application Operational

Notification Operational

API (GraphQL) Operational

Automation Operational

Database Operational

Process templates Operational

Email template Operational

Advanced Reports Operational

Mobile App Operational

Email inbox Operational

Public Form Operational

Filters Operational

Email messaging Operational

CDN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 19, 2019

No incidents reported today.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 14, 12:16 UTC

Verifying - Verification is currently underway for the maintenance items.
Jul 14, 12:10 UTC

Update - Database maintenance is taking longer than expected. We are working to finish as soon as possible.
Jul 14, 11:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 11:00 UTC

Scheduled - On Sunday, July 14th at 11:00 am UTC (8:00 am GMT-03), there will be a maintenance for approximately 30 minutes that will impact the availability of all apps, features, API (GraphQL) and the platform itself.

We'll use this time to apply an infrastructure structural improvement to our databases to apply security updates to meet best practices, to enforce stability on the environment and uplift the performance of our applications.

During the scheduled period, apps/features/API (GraphQL) and the platform itself will not work properly as previously stated.

After the maintenance period is complete, all operations will be resumed to an operational state.

If you have any questions, please reach out to our support team via the in-app chat or at support@pipefy.com.
Jul 10, 14:43 UTC

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

Service Degradation

Resolved - This degradation has been marked as resolved. Pipefy Engineering team keeps monitoring the platform to make sure that no customer are affected anymore with this problem.
Jul 5, 18:24 UTC

Monitoring - The DE team has escalated vertically the databases in order to be able to process the big volume of requests and queries. A fix is deployed. Pipefy Engineering team is currently monitoring the platform right now to make sure all the components and features are back to normal.
Jul 5, 18:24 UTC

Update - The degradation is directly related to database exhaustion caused by an overload of requests coming from some customers running a big operation.
Jul 5, 18:21 UTC

Identified - The problem is related to an overload of requests into our production databases. SRE and Support Team are working together to deploy a fix for this.
Jul 5, 18:18 UTC

Investigating - Pipefy Engineering team has identified a degradation on the platform and we are currently investigating this.
Jul 5, 18:04 UTC