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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

OCI Cloud Provider Maintenance May 20, 2026 10:00 - May 27, 2026 10:00 UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary

Scheduled:

Oracle Cloud Infrastructure (OCI) has identified the need to update a component present in our infrastructure. To ensure the security and stability of the environment, the update will be applied mandatorily, requiring a brief interruption during the maintenance windows they provided to their customers.

The procedures will happen during the following time frames, and may affect the respective Pipefy features during the given times:

What will be impacted?

20/05 — Core Application: 10:05 UTC
22/05 — Filtering, Reporting, Search: 07:03, 12:56 | Core Application: 07:00 UTC
26/05 — Filtering, Reporting, Search: 06:01 UTC
27/05 — Filtering, Reporting, Search: 19:52 UTC

During the maintenance window, some services may experience brief, isolated interruptions. Our infrastructure is designed with redundancy, so the impact is expected to be minimal or go unnoticed for most users.
It is worth noting that the maintenance timeline may be adjusted as work progresses, with a potential extension through May 20th.

We appreciate your understanding, and we are available for any questions you may have.

Thank you for your cooperation.

Posted on May 19, 2026 - 21:21 UTC

Scheduled maintenance — infrastructure security upgrade Jun 14, 2026 11:00-13:00 UTC

Scheduled maintenance — infrastructure security upgrade

We are upgrading our production infrastructure to a newer version to meet enhanced security requirements and improve platform stability. The migration has been carefully planned, validated in advance, and includes an immediate rollback path.

Maintenance window: Sunday, 14 June 2026, 11:00 – 13:00 UTC (2 hours)

Expected impact: Total or partial unavailability may occur during the maintenance window.

Why we're doing this

- Moving to a newer infrastructure version strengthens our security posture and meets updated security requirements.
- The upgrade also improves platform security and stability.
- Internal database components are being updated in parallel for improved security and compatibility.

How we're minimizing risk

- The new environment has been fully built and validated ahead of the maintenance window.
- A live standby copy of the database has been running in the new environment for days, kept continuously in sync — and the previous database remains available, allowing us to roll back to it without any data loss if needed.
- An immediate rollback path is in place if anything unexpected occurs.

We appreciate your patience. For any questions, please get in touch with the support.

Posted on May 15, 2026 - 18:59 UTC
May 20, 2026

No incidents reported today.

May 19, 2026
Resolved - This incident has been resolved.
May 19, 19:47 UTC
Identified - The issue has been identified and a fix is being implemented.
May 19, 19:19 UTC
May 18, 2026

No incidents reported.

May 17, 2026
Completed - The scheduled maintenance has been completed.
May 17, 01:00 UTC
Update - Update: Scheduled maintenance is currently in progress. We will provide updates as necessary

In progress: Scheduled maintenance is currently in progress. We will provide updates as necessary

Scheduled:

Oracle Cloud Infrastructure (OCI) has identified the need to update a component present in our infrastructure. To ensure the security and stability of the environment, the update will be applied mandatorily, requiring a brief interruption during the maintenance windows they provided to their customers.

The procedures will happen during the following time frames, and may affect the respective Pipefy features during the given times:

What will be impacted?

07/05 - Filtering, Reports and Search: 20:37
08/05 - Core Application: 03:33 | SSO and Authentication: 00:57 | Filtering, Reports and Search: 20:07, 20:28 | Activities and Audit Logs: 20:37
09/05 - Filtering, Reports and Search: 01:28, 04:11 | Activities and Audit Logs: 03:01, 04:29, 05:20, 7:09
09/05 - Filtering, Reports and Search: 21:12, 22:41, 07:27, 07:43
11/05 - Core Application: 22:13
11/05 - Dashboards: 21:50
12/05 - SSO and Authentication: 22:36 | Filtering, Reports and Search: 05:48, 06:48
14/05 - Core Application: 08:14 | AI Assistant and Knowledge Base: 06:23
16/05 - Core Application: 02:00 | SSO and Authentication: 00:34 | Automation and Integrations: 00:34 | Filtering, Reports and Search: 00:54

During the maintenance window, some services may experience brief, isolated interruptions. Our infrastructure is designed with redundancy, so the impact is expected to be minimal or go unnoticed for most users.
It is worth noting that the maintenance timeline may be adjusted as work progresses, with a potential extension through May 20th.

We appreciate your understanding, and we are available for any questions you may have.

Thank you for your cooperation.

May 11, 13:03 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 15:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 01:00 UTC
Scheduled - Update: Scheduled maintenance is currently in progress. We will provide updates as necessary

In progress: Scheduled maintenance is currently in progress. We will provide updates as necessary

Scheduled:

Oracle Cloud Infrastructure (OCI) has identified the need to update a component present in our infrastructure. To ensure the security and stability of the environment, the update will be applied mandatorily, requiring a brief interruption during the maintenance windows they provided to their customers.

The procedures will happen during the following time frames, and may affect the respective Pipefy features during the given times:

What will be impacted?

07/05 - Filtering, Reports and Search: 23:37
08/05 - Core Application: 06:33 | SSO and Authentication: 03:57 | Filtering, Reports and Search: 23:07, 23:28 | Activities and Audit Logs: 23:37
09/05 - Filtering, Reports and Search: 04:28, 07:11 | Activities and Audit Logs: 06:01, 07:29, 08:20, 10:09
10/05 - Filtering, Reports and Search: 00:12, 01:41, 10:27, 10:43
11/05 - Core Application: 01:13
12/05 - Dashboards: 00:50
13/05 - SSO and Authentication: 01:36 | Filtering, Reports and Search: 08:48, 09:48
14/05 - Core Application: 11:14 | AI Assistant and Knowledge Base: 09:23
16/05 - Core Application: 08:51 | SSO and Authentication: 03:34 | Automation and Integrations: 03:34 | Filtering, Reports and Search: 03:54

During the maintenance window, some services may experience brief, isolated interruptions. Our infrastructure is designed with redundancy, so the impact is expected to be minimal or go unnoticed for most users.
It is worth noting that the maintenance timeline may be adjusted as work progresses, with a potential extension through May 20th.

We appreciate your understanding, and we are available for any questions you may have.

Thank you for your cooperation.

May 8, 19:59 UTC
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
Postmortem - Read details
May 19, 21:12 UTC
Resolved - This incident has been resolved.
May 13, 21:51 UTC
Investigating - We are currently investigating this issue.
May 13, 20:53 UTC
Completed - The scheduled maintenance has been completed.
May 13, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 23:45 UTC
Scheduled - Dear Customer

Sumary

From May 12, 2026 · 23:45 – To May 13, 2026, 05:00 BRT, we will perform a mandatory infrastructure upgrade to keep our platform secure, up to date, and more resilient. This includes an update to our container orchestration layer and a patch to our internal cache system to address stability.

Schedule

12/05/2026 · 11:52 PM – 13/05/2026 05:00 AM

What is being upgraded

Container orchestration layer — version update to ensure continued support and security compliance Internal cache system.

Expected impact

Some services may experience brief, isolated interruptions during the maintenance window
The upgrade is scheduled for low-traffic hours to minimize user impact

Our team will monitor all systems throughout the process

We appreciate your understanding, and we are available for any questions you may have.

Thank you for your cooperation.

May 11, 21:09 UTC
May 12, 2026
May 11, 2026
May 10, 2026

No incidents reported.

May 9, 2026
Completed - The scheduled maintenance has been completed.
May 9, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:00 UTC
Scheduled - Dear customer,

Our database team will perform rolling restarts across database cluster nodes in the Activities feature. Restarts are staggered across multiple time windows between May 8 and May 9. The application will remain fully operational — only Activities-specific data will be temporarily unavailable during each node's restart window.

Maintenance window

08/05/2026 · 21:00 PM – 09/05/2026 10:00 AM

What will be affected?

Activity details on cards will fail to load during the restart windows
Activity reports in the Admin Panel will be temporarily unavailable

What will NOT be affected?

The application will remain fully available — no downtime is expected
All other features and services are unaffected

We appreciate your understanding, and we are available for any questions you may have.

Thank you for your cooperation.

May 8, 19:28 UTC
May 8, 2026
Postmortem - Read details
May 12, 17:41 UTC
Resolved - This incident has been resolved.
May 8, 22:59 UTC
Monitoring - The application is online, but users may still experience degraded performance or intermittent issues. Our engineering team is closely monitoring system health as we work towards full restoration
May 8, 22:59 UTC
Investigating - We are currently investigating this issue
May 8, 22:37 UTC
Completed - The scheduled maintenance has been completed.
May 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:00 UTC
Scheduled - Mandatory update on cloud provider — OCI

Temporary reboot of virtual machine instances

Oracle Cloud Infrastructure (OCI) has identified the need to update a component present in our infrastructure. To ensure the security and stability of the environment, the update will be applied mandatorily, requiring a brief interruption during the maintenance.

Schedule

07/05/2026 · 11:00 PM – 08/05/2026 01:00 AM

Estimated duration

2 hours

Component

OCI VM instances

What will be impacted?

Virtual machine instances hosted on the affected hypervisors will be rebooted during the maintenance window
with a brief interruption per instance.
Services and applications running on those VMs may experience temporary unavailability

We appreciate your understanding, and we are available for any questions you may have.

Thank you for your cooperation.

May 7, 19:52 UTC
May 7, 2026
May 6, 2026

No incidents reported.