All Systems Operational
Application Operational
Notification Operational
API (GraphQL) Operational
Automation Operational
Database Operational
Process templates Operational
Email template Operational
Advanced Reports Operational
Mobile App Operational
Email inbox Operational
Public Form Operational
Filters Operational
Email messaging Operational
CDN Operational
Lateness Operational
Field Values Operational
Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
APDEX ?
Fetching
Past Incidents
Sep 16, 2019

No incidents reported today.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019
Resolved - This degradation is now resolved. The team will keep monitoring the platform for the next few hours in order to maintain stability and performance.
Sep 11, 13:45 UTC
Monitoring - A fix for the Notifications issue was implemented. The data team identified an improvement (change in a parameter to choose the way the database uses the query plan) that could be done on the database level to improve the performance of the Notification feature.
Sep 11, 13:40 UTC
Identified - The Engineering team has managed to identify the problem and implement a fix. There is still an instability on the Notifications feature from Pipefy platform. The team is still looking into it.
Sep 11, 13:22 UTC
Investigating - Pipefy Engineering team is currently investigating an instability on the platform right now. We will update with more information as soon as we troubleshoot the issue.
Sep 11, 13:11 UTC
Sep 10, 2019

No incidents reported.

Sep 9, 2019
Resolved - This incident has been resolved as all components and features from the platform are back to it's normal state.
Sep 9, 14:42 UTC
Monitoring - A fix has been implemented and the issue with the notifications is not happening anymore. The Engineering team keeps monitoring the health of the environment.
Sep 9, 14:33 UTC
Update - We are continuing to work on a fix for this issue and the affected components were updated. The issue is now related again only to Notifications. The platform is stable.
Sep 9, 14:02 UTC
Update - The access to the application was reestablished but the Engineering team are still working o the fix for the issue related to the notifications.
Sep 9, 13:21 UTC
Update - We're facing an outage due to incident with notifications. The engineering team is working to re-establish access to the platform.
Sep 9, 13:11 UTC
Update - To avoid impact on users, we're scaling up our databases until we implement a fix for the issue.
Sep 9, 12:57 UTC
Update - Pipefy Engineering team noticed a service degradation on our platform that is related to the issue of the notifications identified earlier. We're still investigating.
Sep 9, 12:48 UTC
Identified - The issue was identified by the Engineering team. It was related to a database issue on notifications causing a high level of errors on this component.
Sep 9, 12:31 UTC
Investigating - Pipefy Engineering team noticed a service degradation on notifications. We are currently investigating this issue.
Sep 9, 12:04 UTC
Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019
Resolved - This degradation is now resolved.
Sep 5, 18:46 UTC
Monitoring - A fix has been implemented and we are monitoring the databases. The Engineering team keeps monitoring the health of the environment.
Sep 5, 18:41 UTC
Identified - The issue was identified by the Engineering team. It was related to Pipefy read and writer databases and a high volume of transactions coming into our environment overloading the resources impacting on some responses of the requests.
Sep 5, 18:26 UTC
Investigating - Pipefy Engineering team noticed a service degradation on our platform. We are currently investigating this issue.
Sep 5, 17:59 UTC
Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.