All Systems Operational
Application Operational
Notification Operational
API (GraphQL) Operational
Automation Operational
Database Operational
Advanced Reports Operational
Mobile App Operational
Email inbox Operational
Public Form Operational
Filters Operational
CDN Operational
Lateness Operational
Field Values Operational
Authentication Operational
Apps Operational
PDF Templates Operational
Email messaging Operational
Process templates Operational
Email template Operational
Sprint Planner Operational
Importer Operational
Calendar Operational
Pipefy Slack integration Operational
Pipefy Github integration Operational
Pipefy Gitlab integration Operational
Pipefy Bitbucket integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
APDEX ?
Fetching
Past Incidents
Nov 21, 2019

No incidents reported today.

Nov 20, 2019
Resolved - This incident has been resolved.
Nov 20, 00:20 UTC
Update - We are continuing to monitor for any further issues.
Nov 19, 17:58 UTC
Monitoring - An overload on data storage caused the slowness for some customers.
Nov 19, 17:58 UTC
Identified - we Identified what is causing the slowness and we are working to prevent this in the future
Nov 19, 16:45 UTC
Investigating - We noticed that users may have some slowness to apply updates on fields and cards in our Database. we are working on the fix.
Nov 19, 16:40 UTC
Nov 18, 2019
Resolved - Pipefy is working properly
Nov 18, 17:09 UTC
Monitoring - Pipefy Is now Stable, we are monitoring to avoid more slowness to our customers
Nov 18, 16:48 UTC
Identified - We identified an overload number of requests into our database. Database have been auto-scaled to handle the volume of request
Nov 18, 16:48 UTC
Investigating - We are currently investigating the cause of the slowness. Some Customers may get timeouts.
Nov 18, 16:31 UTC
Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019
Postmortem - Read details
Nov 13, 20:51 UTC
Resolved - All the emails since Yesterday have been successfully processed.
Nov 11, 21:04 UTC
Monitoring - The fix has been deployed and the feature has been enabled.
We will keep monitoring the feature as we have a high volume of emails to be processed. ETA : 3 hours to process all emails.
Nov 11, 18:00 UTC
Update - We deployed the fix and now we are working to process the emails sent from Yesterday until Today before enable the feature again.
Nov 11, 17:35 UTC
Identified - We identified the issue in a database trigger and we are deploying the fix.
Nov 11, 17:04 UTC
Update - We still investigating what is causing the issues with Inbox Email feature
Nov 11, 16:39 UTC
Update - We noticed emails are being received by pipefy, but it is not creating the cards correctly. We turned off the worker that process this feature to avoid more issues until we solve the degradation.
Nov 11, 16:04 UTC
Investigating - We are currently investigating this issue.
Nov 11, 14:51 UTC
Nov 10, 2019
Resolved - This maintenance has been finished and all systems are up and running. We'll keep monitoring on the next hours.
Nov 10, 23:16 UTC
Identified - We identified an issue with our Cloud Provider related to our main database. A patch will be applied to solve this in a few minutes.
Nov 10, 22:57 UTC
Completed - The maintenance has been performed as expected. The systems are up and running since 11:31 (UTC).
We'll keep monitoring and performing internal tests in order to guarantee the performance and consistency of the systems.
Nov 10, 11:53 UTC
Update - We're still doing the planned maintenance. More updates will be provide soon.
Nov 10, 11:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 11:00 UTC
Scheduled - On Sunday, November 10 at 11 a.m. UTC (8 a.m. GMT-03), there will be a 30-minute period of scheduled downtime within Pipefy.

We'll use this time to upgrade our databases. This will improve the stability of our applications.

During the scheduled period, users will not have access to app.pipefy.com and the GraphQL API.

If you have any questions, please reach out to our support team via the in-app chat or at support@pipefy.com.
Nov 7, 12:12 UTC
Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.