This incident has been resolved as all components and features from the platform are back to it's normal state.
Sep 9, 14:42 UTC
A fix has been implemented and the issue with the notifications is not happening anymore. The Engineering team keeps monitoring the health of the environment.
Sep 9, 14:33 UTC
We are continuing to work on a fix for this issue and the affected components were updated. The issue is now related again only to Notifications. The platform is stable.
Sep 9, 14:02 UTC
The access to the application was reestablished but the Engineering team are still working o the fix for the issue related to the notifications.
Sep 9, 13:21 UTC
We're facing an outage due to incident with notifications. The engineering team is working to re-establish access to the platform.
Sep 9, 13:11 UTC
To avoid impact on users, we're scaling up our databases until we implement a fix for the issue.
Sep 9, 12:57 UTC
Pipefy Engineering team noticed a service degradation on our platform that is related to the issue of the notifications identified earlier. We're still investigating.
Sep 9, 12:48 UTC
The issue was identified by the Engineering team. It was related to a database issue on notifications causing a high level of errors on this component.
Sep 9, 12:31 UTC
Pipefy Engineering team noticed a service degradation on notifications. We are currently investigating this issue.
Sep 9, 12:04 UTC