Emergency OCI Provider Maintenance
Update - Update: Scheduled maintenance is currently in progress. We will provide updates as necessary

In progress: Scheduled maintenance is currently in progress. We will provide updates as necessary

Scheduled:

Oracle Cloud Infrastructure (OCI) has identified the need to update a component present in our infrastructure. To ensure the security and stability of the environment, the update will be applied mandatorily, requiring a brief interruption during the maintenance windows they provided to their customers.

The procedures will happen during the following time frames, and may affect the respective Pipefy features during the given times:

What will be impacted?

07/05 - Filtering, Reports and Search: 23:37
08/05 - Core Application: 06:33 | SSO and Authentication: 03:57 | Filtering, Reports and Search: 23:07, 23:28 | Activities and Audit Logs: 23:37
09/05 - Filtering, Reports and Search: 04:28, 07:11 | Activities and Audit Logs: 06:01, 07:29, 08:20, 10:09
10/05 - Filtering, Reports and Search: 00:12, 01:41, 10:27, 10:43
11/05 - Core Application: 01:13
12/05 - Dashboards: 00:50
13/05 - SSO and Authentication: 01:36 | Filtering, Reports and Search: 08:48, 09:48
14/05 - Core Application: 11:14 | AI Assistant and Knowledge Base: 09:23
16/05 - Core Application: 08:51 | SSO and Authentication: 03:34 | Automation and Integrations: 03:34 | Filtering, Reports and Search: 03:54

During the maintenance window, some services may experience brief, isolated interruptions. Our infrastructure is designed with redundancy, so the impact is expected to be minimal or go unnoticed for most users.
It is worth noting that the maintenance timeline may be adjusted as work progresses, with a potential extension through May 20th.

We appreciate your understanding, and we are available for any questions you may have.

Thank you for your cooperation.
May 11, 2026 - 13:03 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 09, 2026 - 15:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 09, 2026 - 01:00 UTC
Scheduled - Update: Scheduled maintenance is currently in progress. We will provide updates as necessary

In progress: Scheduled maintenance is currently in progress. We will provide updates as necessary

Scheduled:

Oracle Cloud Infrastructure (OCI) has identified the need to update a component present in our infrastructure. To ensure the security and stability of the environment, the update will be applied mandatorily, requiring a brief interruption during the maintenance windows they provided to their customers.

The procedures will happen during the following time frames, and may affect the respective Pipefy features during the given times:

What will be impacted?

07/05 - Filtering, Reports and Search: 23:37
08/05 - Core Application: 06:33 | SSO and Authentication: 03:57 | Filtering, Reports and Search: 23:07, 23:28 | Activities and Audit Logs: 23:37
09/05 - Filtering, Reports and Search: 04:28, 07:11 | Activities and Audit Logs: 06:01, 07:29, 08:20, 10:09
10/05 - Filtering, Reports and Search: 00:12, 01:41, 10:27, 10:43
11/05 - Core Application: 01:13
12/05 - Dashboards: 00:50
13/05 - SSO and Authentication: 01:36 | Filtering, Reports and Search: 08:48, 09:48
14/05 - Core Application: 11:14 | AI Assistant and Knowledge Base: 09:23
16/05 - Core Application: 08:51 | SSO and Authentication: 03:34 | Automation and Integrations: 03:34 | Filtering, Reports and Search: 03:54

During the maintenance window, some services may experience brief, isolated interruptions. Our infrastructure is designed with redundancy, so the impact is expected to be minimal or go unnoticed for most users.
It is worth noting that the maintenance timeline may be adjusted as work progresses, with a potential extension through May 20th.

We appreciate your understanding, and we are available for any questions you may have.

Thank you for your cooperation.
May 9, 2026 01:00 - May 17, 2026 01:00 UTC
Uptime over the past 90 days. View historical uptime.
Application Operational
90 days ago
99.99 % uptime
Today
API (GraphQL) Operational
Authentication Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
Features Operational
90 days ago
100.0 % uptime
Today
Activities Operational
Advanced Reports Operational
AI Automation Operational
Automation Operational
Billing Operational
Dashboards Operational
Pipe/Database Operational
Email Inbox Operational
Email Messaging Operational
Email Template Operational
Field Values Operational
Filters Operational
Home Page Operational
Lateness Operational
Live Updates Operational
Notification Operational
Portals Operational
Public Form Operational
Reports Operational
Request Tracker Operational
Template Library Operational
Webhooks Operational
AI Assistant Operational
AI Agent Operational
90 days ago
100.0 % uptime
Today
Apps Operational
Calendar Operational
Importer Operational
PDF Templates Operational
Pipefy Bitbucket integration Operational
Pipefy Slack integration Operational
Pipefy Github integration Operational
Pipefy Gitlab integration Operational
Sprint Planner Operational
Pipesign Operational
Integrations Operational
Third party Operational
90 days ago
100.0 % uptime
Today
Intercom Chats and Posts Operational
SendGrid API Operational
SendGrid Email Activity Operational
Cloudflare Operational
90 days ago
100.0 % uptime
Today
ABBYY Operational
90 days ago
100.0 % uptime
Today
Pipefy website Operational
Pricing Operational
Signup Operational
Template store Operational
Deprecated Operational
Auth0 User Authentication Operational
Auth0 User Authentication Operational
Activities Operational
CDN Operational
Intercom Intercom Web Application Operational
Intercom Intercom APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 14, 2026

No incidents reported today.

May 13, 2026
Automations Slowness
Resolved - This incident has been resolved.
May 13, 21:51 UTC
Investigating - We are currently investigating this issue.
May 13, 20:53 UTC
Mandatory Infrastructure upgrade — Cache System
Completed - The scheduled maintenance has been completed.
May 13, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 23:45 UTC
Scheduled - Dear Customer

Sumary

From May 12, 2026 · 23:45 – To May 13, 2026, 05:00 BRT, we will perform a mandatory infrastructure upgrade to keep our platform secure, up to date, and more resilient. This includes an update to our container orchestration layer and a patch to our internal cache system to address stability.

Schedule

12/05/2026 · 11:52 PM – 13/05/2026 05:00 AM

What is being upgraded

Container orchestration layer — version update to ensure continued support and security compliance Internal cache system.

Expected impact

Some services may experience brief, isolated interruptions during the maintenance window
The upgrade is scheduled for low-traffic hours to minimize user impact

Our team will monitor all systems throughout the process

We appreciate your understanding, and we are available for any questions you may have.

Thank you for your cooperation.
May 11, 21:09 UTC
May 12, 2026
May 11, 2026

Unresolved incident: Emergency OCI Provider Maintenance.

May 10, 2026

No incidents reported.

May 9, 2026
Activities database maintenance
Completed - The scheduled maintenance has been completed.
May 9, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:00 UTC
Scheduled - Dear customer,

Our database team will perform rolling restarts across database cluster nodes in the Activities feature. Restarts are staggered across multiple time windows between May 8 and May 9. The application will remain fully operational — only Activities-specific data will be temporarily unavailable during each node's restart window.

Maintenance window

08/05/2026 · 21:00 PM – 09/05/2026 10:00 AM

What will be affected?

Activity details on cards will fail to load during the restart windows
Activity reports in the Admin Panel will be temporarily unavailable

What will NOT be affected?

The application will remain fully available — no downtime is expected
All other features and services are unaffected

We appreciate your understanding, and we are available for any questions you may have.

Thank you for your cooperation.
May 8, 19:28 UTC
May 8, 2026
Application is down
Postmortem - Read details
May 12, 17:41 UTC
Resolved - This incident has been resolved.
May 8, 22:59 UTC
Monitoring - The application is online, but users may still experience degraded performance or intermittent issues. Our engineering team is closely monitoring system health as we work towards full restoration
May 8, 22:59 UTC
Investigating - We are currently investigating this issue
May 8, 22:37 UTC
Emergency OCI Provider Maintenance
Completed - The scheduled maintenance has been completed.
May 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:00 UTC
Scheduled - Mandatory update on cloud provider — OCI

Temporary reboot of virtual machine instances

Oracle Cloud Infrastructure (OCI) has identified the need to update a component present in our infrastructure. To ensure the security and stability of the environment, the update will be applied mandatorily, requiring a brief interruption during the maintenance.

Schedule

07/05/2026 · 11:00 PM – 08/05/2026 01:00 AM

Estimated duration

2 hours

Component

OCI VM instances

What will be impacted?

Virtual machine instances hosted on the affected hypervisors will be rebooted during the maintenance window
with a brief interruption per instance.
Services and applications running on those VMs may experience temporary unavailability

We appreciate your understanding, and we are available for any questions you may have.

Thank you for your cooperation.
May 7, 19:52 UTC
May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026
(Integrations) Flow executions are experiencing delay on processing time
Resolved - This incident was resolved after a fix being implemented
May 5, 19:35 UTC
Investigating - Dear customers,

We are currently aware of an issue affecting a subset of our customers where iPaaS flow executions are experiencing longer-than-expected processing times.

We want to be transparent:
Your flows are running. The behavior some customers are noticing is a delay in the time it takes for each process to be picked up and started — once a run begins, it proceeds normally.

Our engineering teams are actively investigating the root cause and working to restore standard processing times as quickly as possible.
We do not have an ETA to share at this moment, but we are committed to keeping you informed as the situation evolves.
If you have been impacted, no action is required on your end.

We will provide updates in our Statuspage as they become available.
We apologize for any inconvenience this may cause and appreciate your patience.
May 5, 14:45 UTC
May 4, 2026
Integrations slowness
Postmortem - Read details
May 11, 16:32 UTC
Resolved - This incident has been resolved.
May 4, 19:48 UTC
Identified - The issue has been identified and a fix is being implemented.
May 4, 19:42 UTC
Update - We are continuing to investigate this issue.
May 4, 19:08 UTC
Investigating - We are currently investigating this issue.
May 4, 18:41 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

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