Pipefy Status

All Systems Operational

Application Operational

Notification Operational

API (GraphQL) Operational

Automation Operational

Database Operational

Advanced Reports Operational

Mobile App Operational

Email inbox Operational

Public Form Operational

Filters Operational

CDN Operational

Lateness Operational

Field Values Operational

Authentication Operational

Apps Operational

PDF Templates Operational

Email messaging Operational

Process templates Operational

Email template Operational

Sprint Planner Operational

Importer Operational

Calendar Operational

Pipefy Slack integration Operational

Pipefy Github integration Operational

Pipefy Gitlab integration Operational

Pipefy Bitbucket integration Operational

Activities Operational

Webhooks Operational

Portals Operational

Activities Operational

Pipefy website Operational

Pricing Operational

Signup Operational

Template store Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

APDEX

Fetching

Past Incidents

Aug 4, 2020

Performance Degradation

Resolved - The system latency has been fixed and the performance of the platform has been restored.
As soon as the investigation process is over, we’ll share further details about the causes, implemented fixes and preventive actions to be implemented.
Aug 4, 13:56 UTC

Monitoring - The system latency has been fixed and the performance of the platform has been restored.
We are currently monitoring the system to ensure all features are working as expected. As soon as the monitoring process is over we’ll share further details about the causes, investigation and preventive actions to be implemented.
Aug 4, 13:48 UTC

Investigating - We are currently investigating the causes of the latency and working towards restoring full access to the platform as soon as possible.
Any further details about the system status, investigation and preventive actions to avoid future incidents will be shared as soon as available.
Aug 4, 13:44 UTC

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

Pipefy was facing slowness

Resolved - Pipefy was facing some performance degradation, causing some users to experience latency/slowness. The cause has been identified and the performance is back to normal.
Jul 31, 12:30 UTC

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

Issues with email delivery

Resolved - We have identified that the performance degradation has been solved and our email features have gone back to working as expected. Once again we're sorry for the inconvenience and if you would like to know more about what caused this incident, please access https://status.sendgrid.com/incidents/c2k6nqpr9t7p.
Jul 28, 22:15 UTC

Monitoring - Sendgrid has informed that they have recovered the remaining impacted services and are currently monitoring system performances. On behalf of Sendgrid and Pipefy, we sincerely apologize for the inconvenience this has caused and thank you for your patience.
Jul 28, 20:11 UTC

Update - The performance ouf our email features is still degraded due to the third party service provider (Sendgrid). We're still monitoring the incident and as soon as we have any news. You can also keep track of updates and access further details in their Status Page - https://status.sendgrid.com/.
Jul 28, 17:39 UTC

Identified - The performance degradation is happening due to an incident in a third party service provider (Sendgrid - https://status.sendgrid.com/). We are monitoring the incident in their status page and will publish another update as soon as the performance is restored.
Jul 28, 15:44 UTC

Investigating - Pipefy's email features are currently facing delays due to Third Party issues.
Jul 28, 14:51 UTC

Inconsistency on Reports

Resolved - Reports are now stable and working within expected performance standards.
Jul 28, 15:58 UTC

Update - Reports are working within expected performance standards. Our team is monitoring the fixes applied.
Jul 28, 15:18 UTC

Update - We are continuing to monitor for any further issues.
Jul 28, 14:31 UTC

Monitoring - We are currently monitoring the affected features.
Jul 28, 14:13 UTC

Investigating - Users may face inconsistencies in reports. We are currently investigating this issue.
Jul 28, 14:11 UTC

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

Inconsistency on Reports

Postmortem - Read details
Jul 31, 13:41 UTC

Resolved - This incident has been resolved.
Jul 25, 19:11 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 25, 18:50 UTC

Update - We are continuing to work on a fix for this issue.
Jul 25, 17:30 UTC

Update - The engineering team is still working on a fix for this issue.
Jul 25, 16:26 UTC

Identified - Our database for Reports is having a massive volume of requests. Users may face inconsistencies in reports
Jul 25, 15:26 UTC

Jul 24, 2020

No incidents reported.

Jul 23, 2020

No incidents reported.

Jul 22, 2020

No incidents reported.

Jul 21, 2020

No incidents reported.