Write-up published
Resolved
Root Cause
A customer has triggered several thousand automations at once, which caused some latency in the automation actions.
Resolution
Heavy users were moved to a separate queued, so others won't be impacted anymore.
Action Plan
We will analyze others heavy users and separate them from the main queue.
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
We are currently investigating this issue.