Root Cause
The issue was caused by an error in the command that initiates the data processing system, leading to difficulties in using filters and reports for newly created entries.
Resolution
The problematic update that led to the incident has been undone to restore normal functionality.
Action Plan
We have corrected the command error and will implement a monitoring system to detect similar issues in the future. Additionally, we will update our deployment process to prevent rollbacks and establish guidelines to ensure critical systems are used appropriately.