Root Cause
A recent update to the token generation service aimed at enhancing performance inadvertently caused issues with public links. The update did not account for the public interface scenario, leading to accessibility problems.
Resolution
The problematic deployment was removed to resolve the incident. A rollback was executed, and the changes were reverted to restore normal functionality.
Action Plan
We are improving the code and enhancing test coverage, including both manual and automated tests. Additionally, we are expanding end-to-end test coverage for these scenarios and creating logs to monitor this situation.