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Incident Report for Pipefy

Postmortem

Root Cause

Lack of validation regarding the size of number values. When a value greater than what we could handle was filled in, it caused a queue to fill in the others.

Resolution

We skipped this value so the other values were filled on the dashboards

Action Plan

Perform tests in out-of-production at specific test locations.

Posted Apr 12, 2023 - 16:40 UTC

Resolved

This incident has been resolved.

Posted Mar 31, 2023 - 00:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 30, 2023 - 22:07 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 30, 2023 - 21:15 UTC

Investigating

We are currently investigating this issue.

Posted Mar 30, 2023 - 20:48 UTC

This incident affected: Features (Dashboards).