We have identified a problem opening cards from the android mobile application. We have already identified the root cause and are working on the solution.

Resolved·Degraded performance

Affected components

Sep 30, 2022, 08:12 PM

08:24 PM

Mobile App

Updates

Write-up published

Resolved

Root Cause

A new version of the application was presenting a problem for android application users.

Resolution

We reverted the production application to the latest working version

Action Plan

We improved our testing steps to avoid similar issues in the future.

Wed, Oct 5, 2022, 08:55 PM

Resolved

This incident has been resolved.

Fri, Sep 30, 2022, 08:24 PM(5 days earlier)

Monitoring

A fix has been implemented and we are monitoring the results.

Fri, Sep 30, 2022, 08:17 PM

Identified

The issue has been identified and a fix is being implemented.

Fri, Sep 30, 2022, 08:12 PM