Pipefy is experiencing instability in filters, reports and report downloads.

Resolved·Degraded performance

We’ve published a write-up of this incidentRead the write-up

Read it here

Affected components

Aug 30, 2023, 09:38 AM

09:49 AM

Filters

Updates

Write-up published

Read it here

Resolved

Root Cause

Our team attempted to enhance performance within our indices, aiming to reduce latency. Unfortunately, the existing resources within the cluster proved insufficient to accommodate the newly implemented improvements.

Resolution

To fix the issue, we rolled Pipefy back to a previous version.

Action Plan

We are increasing the fallback steps to increase its speed of delivery, improving our alarms and internal documentation

Mon, Sep 4, 2023, 08:35 AM

Resolved

This incident has been resolved.

Wed, Aug 30, 2023, 11:00 AM(4 days earlier)

Monitoring

A fix has been implemented and we are monitoring the results.

Wed, Aug 30, 2023, 09:49 AM(1 hour earlier)

Investigating

We are continuing to investigate this issue.

Wed, Aug 30, 2023, 09:38 AM(10 minutes earlier)

Investigating

We are currently investigating this issue.

Wed, Aug 30, 2023, 09:38 AM