Email not being sent when contains attachment
Incident Report for Pipefy
Postmortem

Root Cause

Update applied on production caused the issue.

Resolution

Production was updated to a previous version.

Action Plan

Posted Jan 05, 2024 - 14:51 UTC

Resolved
Issue resolved.
Posted Jan 03, 2024 - 15:19 UTC
Update
We are continuing to monitor for any further issues.
Posted Jan 03, 2024 - 15:17 UTC
Monitoring
Fix applied. We're currently monitoring
Posted Jan 03, 2024 - 15:17 UTC
Identified
Issue identified and fix implemented
Posted Jan 03, 2024 - 15:15 UTC
Investigating
All teams are engaged and investigating the issue
Posted Jan 03, 2024 - 14:59 UTC
This incident affected: Apps (Email messaging, Email template) and Components (Email inbox).