Some users are not able to load pipes and other pages

Resolved·Partial outage

We’ve published a write-up of this incidentRead the write-up

Read it here

Affected components

Dec 1, 2022, 03:27 PM

04:12 PM

Application

Updates

Write-up published

Read it here

Resolved

Root Cause

We had an inconsistency when deploying a platform update with lead to to our current process to not be able to verify our system integrity. This allowed the failed to deploy to reach production

Resolution

After the quick detection of the problem, we were able to find the cause and reverse the problem quickly

Action Plan

We've implemented extra guardrails to ensure our testing process contains the right context

Wed, Dec 14, 2022, 02:50 PM

Resolved

This incident has been resolved.

Thu, Dec 1, 2022, 04:12 PM(1 week earlier)

Monitoring

A fix has been implemented and we are monitoring the results.

Thu, Dec 1, 2022, 04:07 PM

Investigating

We are currently investigating this issue.

Thu, Dec 1, 2022, 03:27 PM(39 minutes earlier)