Pipefy is not being able to load specific pipes

Incident Report for Pipefy

Postmortem

Root Cause

An application improvement exponentially increased a cache related issue that caused the interface to not be able to load

Resolution

Improvement rollback and clean cache for users still facing issues

Action Plan

Posted Aug 22, 2023 - 15:11 UTC

Resolved

This incident has been resolved.
Posted Aug 21, 2023 - 15:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 21, 2023 - 15:01 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 21, 2023 - 14:52 UTC
This incident affected: Application.