Write-up published
Resolved
Root Cause
After the upgrade, the new version failed to use the replication slot.
Resolution
A script was executed to correct the data for the period it was unavailable.
Action Plan
During the incident, a correction script was updated and run.
Resolved
The issue has been resolved. The correction has been made and the data is being mirrored.We are still monitoring data performance and will provide further details in our post-mortem report.
Monitoring
The correction has been applied, we'll still monitoring the data performance.
Identified
With the fix underway, the data is gradually being updated.The dashboard and IA Response will still present outdated data until the correction is completed.
Identified
We are applying a fix to resolve the issue.Our team is closely monitoring the situation and will provide more information soon.
Identified
We are continuing to work on a fix for this issue.
Identified
Due to some complications during the maintenance window, the data reflected in dashboards and IA responses are reflecting until 9 am GMT-3 today.We're working to solve this issue.