Root Cause
The admin panel was unavailable for all organizations due to an error during the deployment process. A manual step in the code migration was missed, leading to missing data and a front-end failure.
Resolution
The issue was resolved by rolling back the changes and re-executing the migrations with the help of the support team. A fix was implemented to address the problem.
Action Plan
Improvements will be made to the migration pipeline to prevent similar issues in the future.