Degradated performance on Application

Incident Report for Pipefy

Resolved

This incident has been resolved.
Posted Jan 11, 2020 - 02:12 UTC

Update

We are continuing to monitor for any further issues.
Posted Jan 11, 2020 - 02:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 11, 2020 - 02:05 UTC

Update

We identify that what was causing the slowness was a massive activities on Pipefy that overload our database. We have scaled our database to handle the volume
Posted Jan 11, 2020 - 01:20 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 11, 2020 - 00:22 UTC

Investigating

We are currently investigating what is causing the slowdown in some components of the application
Posted Jan 11, 2020 - 00:03 UTC
This incident affected: Application and Features (Pipe/Database, Field Values).
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