Write-up published
Resolved
Root Cause
The issue was caused by a non-optimized query that struggled when handling more than 50 records, leading to problems in database searches.
Resolution
The problem was resolved by applying a revert to address the issue.
Action Plan
To prevent similar issues in the future, unit tests will be created to avoid this type of failure scenario.
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
We have identified an issue where some records might not be visible when searching with filters in databases.