Accessing pipefy using iOS version below 16.5 is giving an white screen
Incident Report for Pipefy

Root Cause

There was an improvement made in our code with a new feature, and this specific feature wasn't supported by some browsers.


To fix the issue, we basically just rolled Pipefy back to a previous version.

Action Plan

We'll update our documentation, adding some details that weren't mapped, such as this browser supporting compatibility, to prevent issues like this in the future.

Posted Jun 16, 2023 - 14:27 UTC

This incident has been resolved.
Posted Jun 07, 2023 - 18:03 UTC
A fix has been implemented and we are monitoring the results.
Posted Jun 07, 2023 - 17:50 UTC
The issue has been identified and a fix is being implemented.
Posted Jun 07, 2023 - 17:19 UTC
We are currently investigating this issue.
Posted Jun 07, 2023 - 17:07 UTC
This incident affected: Application.