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Incident Report for Pipefy

Root Cause

The Dashboards application could not properly connect to a dependent service.


The problem was resolved by restarting both (Dashboard application and the dependent service).

Action Plan

We are going to add extra failovers and health checks for dashboards infrastructure, we also are going to automate some failovers

Posted Jun 27, 2023 - 18:25 UTC

This incident has been resolved.
Posted Jun 22, 2023 - 20:42 UTC
A fix has been implemented and we are monitoring the results.
Posted Jun 22, 2023 - 20:36 UTC
The issue has been identified and a fix is being implemented.
Posted Jun 22, 2023 - 20:32 UTC
This incident affected: Components (Dashboards).