Third-party support platform slowness issue

Incident Report for Pipefy

Monitoring

Although all of our services are up and running, the third-party app responsible for connecting our customers with our support team is currently being affected by the global AWS incident

If you need to contact support, please send an email to support@pipefy.com

Posted Oct 20, 2025 - 13:06 UTC

This incident affects: Third party (Intercom Chats and Posts).