The latency that was impacting on Advance reports and Filters has been resolved and everything is back to its normal state.
Posted Sep 24, 2019 - 21:38 UTC
Monitoring
The latency started to decrease and everything should be back to the normal state soon.
Posted Sep 24, 2019 - 20:28 UTC
Update
The impact on Field Values is already solved. We're still working on the latency for Advanced Reports and Filters.
Posted Sep 24, 2019 - 19:58 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 24, 2019 - 19:31 UTC
Identified
The issue was identified. It is directly related to a high volume on our processing (indexing) queue caused by massive batch requests. The Engineering team has already scaled-up the workers who are responsible to process that queue in order to reduce the high throughput.
Posted Sep 24, 2019 - 18:40 UTC
Investigating
We detected a service degradation on some features from Pipefy. We are currently investigating it.
Posted Sep 24, 2019 - 18:25 UTC
This incident affected: Features (Advanced Reports, Field Values, Filters).