We are continuing to monitor for any further issues.
Posted Jun 13, 2025 - 17:10 UTC
Monitoring
We're currently undergoing DNS propagation, which might cause some customers to experience intermittent issues accessing Pipefy. This can depend on your network or geographical region. While this process completes, if you're facing critical access problems, we suggest temporarily switching to Google's public DNS servers. This often helps resolve name resolution issues quickly.
- Google DNS: Primary: 8.8.8.8 Secondary: 8.8.4.4
- Steps for Windows users: 1. Open Command Prompt as Administrator: 2. Press the Windows key and type "cmd". 3. Right-click on "Command Prompt" and select "Run as administrator". 4. In the Command Prompt window, type ipconfig /flushdns and press Enter. You should see a message confirming that the DNS cache has been flushed.
For those who can't or aren't able to do this yourself, please involve your local IT team. They can either make the changes for individual users or adjust settings on your VPNs.
We appreciate your patience as we work to ensure full service availability.
Posted Jun 13, 2025 - 14:05 UTC
This incident affected: Pipefy website (Signup) and API (GraphQL).