Dashboards are not loading
Incident Report for Pipefy

Root Cause

An internal feature was being overloaded, and thus, dashboards couldn't fetch data from the pipe.


We've pointed a faster route for the dashboard data to take, and we also rebooted the system to guarantee it would follow the new route we've set.

Action Plan

Posted Aug 18, 2023 - 18:40 UTC

This incident has been resolved.
Posted Aug 14, 2023 - 19:53 UTC
A fix has been implemented and we are monitoring the results.
Posted Aug 14, 2023 - 19:27 UTC
The issue has been identified and a fix is being implemented.
Posted Aug 14, 2023 - 19:02 UTC
Dashboards are not loading at the moment. We're analyzing the cause.
Posted Aug 14, 2023 - 18:57 UTC
This incident affected: Components (Dashboards).