Safari is not loading pipefy properly for a few users

Incident Report for Pipefy

Postmortem

Root Cause

Frontend issues involving code incompatibility with Safari browser.

Resolution

Rollback + Code Fix avoiding the incompatible feature used previously.

Action Plan

Analyze better ways to improve validation of browser compatibility during or after development.

Posted Jan 04, 2023 - 14:35 UTC

Resolved

This incident has been resolved.

Posted Dec 28, 2022 - 17:10 UTC

Update

We are continuing to investigate this issue.

Posted Dec 28, 2022 - 16:34 UTC

Investigating

We are currently investigating this issue.

Posted Dec 28, 2022 - 16:15 UTC

This incident affected: Application.