Some users can't create cards

Incident Report for Pipefy

Postmortem

Root Cause

A new version of the application was having issues with mandatory currency fields on the start form.

Resolution

We reverted the production application to the latest working version

Action Plan

We improved our testing steps to avoid similar issues in the future.

Posted Aug 11, 2022 - 20:01 UTC

Resolved

This incident has been resolved.

Posted Aug 04, 2022 - 19:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 04, 2022 - 19:41 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 04, 2022 - 19:28 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 04, 2022 - 19:10 UTC

Identified

Some user are not able to create cards. They can fill the data however the "create card" button does not work. We already have identified the cause and are working on solving it.

Posted Aug 04, 2022 - 18:59 UTC

This incident affected: Application.