No components marked as affected
Write-up published
Resolved
Root Cause
An incompatibility error occurred during our data replication process, preventing the database from updating properly. As a result, users experienced delays in both manual updates and automated processes.
Resolution
The data replication process was immediately stopped to avoid further problems.
Action Plan
Our alert system was enhanced to better control the acceptable levels of error in logs. The data replication process was adjusted to avoid the same error .
Resolved
We encountered a configuration issue while attempting to replicate our database, which blocked partial execution and led to related errors. This impacted card deletions, asynchronous card updates, and automation processes, ultimately resulting in delays on the platform. The root cause of the error will be detailed in the post-mortem report. Additionally, we plan to enhance our alert system to better monitor acceptable error levels in the logs.