Root Cause

The issue was caused by an automation that inadvertently triggered a series of events, leading to a loop. This loop resulted in repeated automation triggers, causing delays and intermittent problems in the system's AI functionalities.

Resolution

To resolve the issue, the automations involved in the loop were deactivated, effectively stopping the cycle and restoring normal operations.

Action Plan

Moving forward, several measures will be implemented to prevent similar incidents. These include validating hypotheses to avoid impacts, setting rate limits, creating an emergency stop mechanism, and establishing alerts to indicate when this mechanism should be activated.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.