Root Cause
The system experienced slowness due to multiple updates being processed simultaneously, which led to delays and queuing of tasks.
Resolution
To prevent further issues, we have isolated the affected processes into a dedicated queue, ensuring that any high volume or problems do not affect other users. Additionally, we have adjusted the number of workers to manage the load more effectively.
Action Plan
A post-mortem analysis will be conducted alongside other related incidents tomorrow. We have moved the affected processes to a dedicated queue and adjusted worker limits to manage the load. We are also reviewing logs to identify the cause of the queuing and considering setting limits and prioritization queues. Further actions include process remodeling and enhancing logging for better incident analysis.