iPaaS high latency - Pipefy Status

Write-up

iPaaS high latency

Summary

On October 13, 2026, some customers experienced delays in iPaaS integrations and related field updates. In the cases reviewed, results took approximately 22 minutes to become available. These integrations completed successfully, but later than expected.
Service returned to normal as pending requests were processed. No manual intervention was needed to restore service.

Start: October 13, 2026, at 18:10 BRT (UTC−3)
End: October 13, 2026, at 19:10 BRT (UTC−3)

Cause
An unusually high volume of integration activity exceeded the service’s available processing capacity, causing other requests to wait longer than usual. The delay occurred before integrations started running; the executions we reviewed completed quickly once they began.

Preventive actions
Following our review, we identified two areas for improvement:

Review the workflows generating the high volume of activity and assess changes to reduce their impact on other integrations.
Improve monitoring and alerts to better detect delays in delivering results to customers and support an earlier response.

Write-up

iPaaS high latency

Degraded performance

View the incident

Summary

Start: October 13, 2026, at 18:10 BRT (UTC−3)
End: October 13, 2026, at 19:10 BRT (UTC−3)

Preventive actions
Following our review, we identified two areas for improvement:

Review the workflows generating the high volume of activity and assess changes to reduce their impact on other integrations.
Improve monitoring and alerts to better detect delays in delivering results to customers and support an earlier response.