Write-up published
Resolved
Root Cause
The root cause is a bug in the a third-party application used in our infraestructure side to scalate workers.
Resolution
We reverted the merge request that caused the issue.
Action Plan
Optimizing our alerts internally.
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are currently investigating this issue.