Write-up published
Resolved
Root Cause
A framework migration generated instability in the Emails feature
Resolution
We reverted to a working image of our production environment
Action Plan
Improve our test flow for the card/pipe response.
Resolved
This incident has been resolved.
Monitoring
We sucessfully rolledback to a working version and will monitor to ensure emails are being correctly received
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are currently investigating this issue.