No components marked as affected
Write-up published
Resolved
Root Cause
The issue was caused by an incorrect use of the API by a customer, leading to a configuration error. This resulted in slowness in integrations.
Resolution
The team addressed the issue by scaling the consumer queues, which helped to resolve the slowness problem.
Action Plan
The team plans to review the queue alert system and improve the monitoring process to prevent similar issues in the future.
Resolved
This incident has been resolved.
Investigating
We are currently investigating this issue.