Customer emails for Pipefy were delayed

Resolved·Degraded performance

We’ve published a write-up of this incidentRead the write-up

Read it here

Affected components

Oct 5, 2026, 04:15 PM

05:10 PM

Email Messaging

Updates

Write-up published

Read it here

Resolved

The issue was resolved after a team intervention. The email delivery returned to normal.

Mon, Oct 5, 2026, 05:10 PM

Investigating

Impact clarification:
We inform you that the delay is limited to notification emails handled by the assignee, mentions, comments, phase changes, overdue, etc.

Mon, Oct 5, 2026, 04:37 PM(33 minutes earlier)

Investigating

Impact: Customer emails for Pipefy were delayed. Were are investigating the issue.

Mon, Oct 5, 2026, 04:15 PM(21 minutes earlier)