Some users are unable to access database and pipes

Incident Report for Pipefy

Postmortem

Root Cause

An update has been implemented in the code that is used in the Dashboard.

Resolution

Performing the revert of the code in production.

Action Plan

Improvement of our testing capabilities

Posted Jun 14, 2022 - 21:56 UTC

Resolved

This incident has been resolved.

Posted May 13, 2022 - 15:35 UTC

Update

We are continuing to work on a fix for this issue.

Posted May 13, 2022 - 14:39 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 13, 2022 - 14:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 13, 2022 - 14:15 UTC

Update

We are continuing to work on a fix for this issue.

Posted May 13, 2022 - 13:42 UTC

Update

We are continuing to work on a fix for this issue.

Posted May 13, 2022 - 13:27 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 13, 2022 - 13:26 UTC

This incident affected: Application.